Shipping & Delivery
HOW MUCH WILL SHIPPING COST ON MY PACKAGE ?
You can add items to your shopping cart and see how much shipping cost will be without actually buying anything.
Proceed to checkout and just enter your address details in (STEP 1 BILLING ADDRESS) go to step 2 (SHIPPING METHOD) and you'll be shown the shipping costs before your order is being processed.
If you would like to proceed your order, go to STEP 3 and choose a PAYMENT METHOD – Click on the PLACE ORDER NOW button and you will be redirected to a secure page to complete your order.
The customer shall be responsible for any supplementary customs duties and fees incurred in the delivery of goods to third countries outside the European Union.
WHEN WILL I RECEIVE MY SHIPMENT?
UDG will ship out your order as soon as the payment is processed. Usually 24 to 48 hours. The shipping time depends on your location.
Benelux 1-2 business days.
Europe 2-5 business days.
North America minimum 5 business days.
Rest of the World minimum 10 business days.
Due to the Corona virus all deliveries are delayed globally. Please take into account that it may take up to several weeks for your order to arrive, depending on your location.
HOW DOES UDG SHIP MY ORDER?
UDG offers shipping using the services of the well-known forwarder. All shipping costs are based on their rates. UDG does not make any profit on shipping costs.
IS IT POSSIBLE TO TRACK MY ORDER?
Yes, this is possible. For any information about your track and trace number feel free to contact: weborder[at]udggear.com.